In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Click on the Continue button, which will produce the report. If you can't access the desktop If you do not have access to the Start Button: 1 Login to Vista and click the option that brings up Internet Explorer. If it's for Vista Ultimate, you can change the Key using the option at the bottom of the System page.
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Remove From My Forums. Answered by:. Activate windows now. I cannot activate as I do not have my product key as it has rubbed off the sticker. Does this mean that the same problem is going to occur again within 15 days!?! I have already had a lot of trouble with this and I will not be best pleased if I have to go through it all again.
I thought this recovery would solve my problems and mean that I would not have to put in a product key. I would be very grateful for any help regarding this matter. Here is the diagnostic report:. I then rang microsoft who were equally unhelpful as well as rude. I am extremely frustrated and annoyed about this problem. I have been trying to sort it out for fours days now, trying every possible avenue with nothing working. I am extremely disappointed with microsoft.
I cannot believe that for a problem which had absolutely nothing to do with me I am the one who has to fork out the money to solve it. I cannot believe that microsoft do not have a better solution for this. Looking through the forums this is happening to a large body of people, not just myself. I was never informed of the great importance of the product key in relation to windows vista just deciding one day it is not genuine anymore or I certainly would have written it down in a better place than on a sticker on the bottom of my laptop which was bound to rub off after two years.
In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. Also you may reference the following site for various Telephone Activation Centers :.
Thank you for visiting the Genuine Advantage forum. You can reset your Windows Vista activation by performing the following:. Click on the Start button and in the Start Search box type in: slui. Press the Enter key on your keyboard. Select your Country. Follow the instructions for phone activation. Once completed, restart your computer. Sign in.
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