Please verify your product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below. Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software. Check now. The list of recommended drivers for your product has not changed since the last time you visited this page. Select registration option. Error: Javascript is disabled in this browser.
This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?
Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Product Homepage.
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Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Right click on Scanto. USB cable between the printer and the computer is not wireless. The printer must be on the same network wireless as the phone. The phone must be supported for use with the printer and any listed applications. HP Smart is not mandatory ; you can uninstall it if you do not want it on the computer.
Windows 10 version. HP no longer supports the Smart Install installation path. For the best customer experience, HP recommends using the latest installation software available on hp. Download it on the device and start the installation by opening it. Finish HP Smart App installation and open it. Click Choose Printer option.
Select your printer name and proceed. Complete HP Smart App installation process. This provides the driver to do the install but it also requires that you go through their installer in order to switch the printer to telling the computer that it is a printer and not a mass storage device. This is to solve the problem that end users are not sure when to connect the USB cable to the printer. The problem with the Smart Install feature is that it relies on AutoPlay to really make itself pronounced.
AutoPlay is recommended to be disabled due to USB-riding malware or it could be changed based on user preference. The other problem is that the drivers on the printer are not up to date, so you will find yourself downloading drivers regardless of this feature that boasts no CD or download required. This is particularly noticeable with a number of drivers having been just updated to support Windows 8.
It provides the most useful information without the marketing push. For example, you can disable the Smart Install functionality by using a Smart Install utility :. As a person comfortable with technology, I would certainly prefer if the Smart Install feature would just get out of the way and let me install the printer like a printer. Unfortunately, it cannot be installed directly when it is only being recognized as a virtual cd-rom.
On a recent instance, I had to dive into the device manager in order to uninstall the HP Smart Install device after the install crashed half-way through.
If it would just identify itself as a printer, the operating system or the end user would most likely be able to take it from there as it has been done for years. Is this another example of the user experience being dumbed down and actually making things more complicated? When the download is completed mount the. ISO file and explore its contents. Hp Smart Install Windows 10 3.
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